Help center
Need help?
We reply within 1 business day. Pick the way that suits you below.
Three ways to reach us
Each option tells you exactly how long it takes — pick whichever you prefer.
Email us
Write to us anytime. Best when you want a paper trail.
Reply within 1 business day
[email protected]Chat in the app
Talk to our AI assistant. If it can't solve it, a real person picks up the conversation.
Instant
Log in to chatAvailable once you sign in
We'll call you
Sign in and request a callback — our team calls you on your registered number.
Within 1 business day
Log in to requestAvailable once you sign in
Support hours: Saturday – Thursday, 9am – 6pm Riyadh time
Self-serve
Or answer it yourself.
Step-by-step guides for everything in Manzo — from creating an account to verifying a property and payments.
Formal complaint
Something more serious than a question?
For a formal complaint and our committed timelines (acknowledgment within 1 day, resolution within 14 business days).