Help center

Need help?

Our AI assistant is available 24/7. For serious issues, submit a formal request below.

Two ways to get help

Instant AI chat for quick answers, or a formal help request for issues that need a record.

Chat with support

Start with our AI assistant — if you need a real person, the chat transfers to a support agent automatically.

Instant
Log in to chat

Submit a help request

For issues that need a formal record. Describe what happened and we follow up with a tracked reference.

Reply within 1 business day
Submit request
Support hours: Saturday – Thursday, 9am – 6pm Riyadh time
Self-serve

Or answer it yourself.

Step-by-step guides for everything in Manzo — from creating an account to verifying a property and payments.

Help request

Need formal follow-up?

Submit a formal help request and see our committed timelines (acknowledgment within 1 day, resolution within 14 business days).

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